System Administrator

  • Full Time
  • Colombo

Website Kevitech Solutions

Job Overview

The vacancy is to provide 1st level IT helpdesk support to one of our clients. Candidate will be based at client’s premises in Colombo.

The role involves working with client’s IT team to ensure timely resolution is given to IT tickets raised by the end users. The candidate should have good interpersonal and customer handling skill with timely feedback given to the customer

Responsibilities

Attend to 1st level helpdesk tickets

Coordinate with IT team members to find solutions

Give feedback to end users in timely manner

Coordinate with 2nd level helpdesk team for resolutions

Coordinate with various IT vendors for support

Key Requirements

Knowledge in windows servers

Knowledge in windows 10, Office365

Basic network troubleshooting knowledge

Minimum 1 year experience would be an added advantage

Customer handling skills

Good oral and written communication skills

Qualifications

Diploma in IT from a recognized university

This is a 6 months contract

To apply for this job email your details to cv@ezjobs.online

Scroll to Top