Website Acuity Knowledge Partners
Main responsibilities
• Administer and maintain multiple Salesforce instances, ensuring data accuracy and integrity, and overseeing system security, data access, and backups
• Work with end-users to understand business requirements and configure Salesforce to meet those needs
• Develop and maintain custom fields, page layouts, custom objects, and workflows to support business processes
• Participate in projects to integrate Salesforce with other systems and tools
• Manage and support the data migration process, including data mapping, de-duplication, validation, and testing
• Assist Salesforce development teams in creating and modelling data structures and loading associated test data
• Develop and maintain reports, dashboards, and metrics to support data-driven decision making
• Carry out general administration tasks and workflow monitoring on Salesforce
Required background
• Bachelor’s degree in Computer Science, Information Technology, or a related field
• Salesforce Administrator certification
• Over four years of experience as a Salesforce Administrator, with a solid understanding of Salesforce data management
• Strong knowledge of Salesforce configuration, including custom objects, fields, page layouts, workflows, permission sets and validation rules
• Experience with data migration and data management, including data mapping, validation, and testing
• Ability to work with SQL and write basic queries to support data management tasks
• Excellent written/verbal communication and interpersonal skills with strong sense of client service
• Solution oriented with a high sense of quality, attention to detail, accuracy, efficiency, and meeting tight deadlines
• Ability to work independently and manage priorities while maintaining consistent quality & performance standards
• Experience in Salesforce development using languages/frameworks such as Apex, Aura & LWC will be an added advantage
• Knowledge/interest in platforms and tools such as Salesforce Marketing Cloud, Salesforce Pardot, Tableau, PowerBI, DealCloud and/or Oracle Eloqua will be an added advantage
• Knowledge/interest in capital markets, funds, and asset management will be an added advantage