Customer Care Executive

  • Full Time
  • Colombo

Viana Cosmetics

Company Description

Welcome to the official LinkedIn of Viana. VIANA is the leading local brand in the color cosmetic market of Sri Lanka. Euro Cosmetics (Pvt) Ltd., the proud owner of VIANA brand, was established in June 2010. VIANA offers a range of color cosmetics, skin care products, and cosmetic tools. All Viana products adhere to the highest international standards in safety and quality.

Role Description

This is a full-time on-site role for a Customer Care Executive at Viana Cosmetics located in Colombo District. The Customer Care Executive will be responsible for providing excellent customer support, ensuring customer satisfaction through effective communication, and driving sales by assisting customers with their inquiries and concerns.

• Customer Support, Customer Satisfaction, and Customer Service skills
• Strong communication skills
• Basic knowledge of digital marketing would be an additional advantage
• Excellent problem-solving and decision-making skills
• Ability to work in a fast-paced and dynamic environment
• Experience in the beauty or cosmetics industry is a plus
• Bachelor’s degree in Business Administration or related field

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