Hayleys Advantis Limited
Job description
JOB ACCOUNTABILITIES
• Conduct Market research to understand market/customer requirements, business opportunities and threats.
• Coordinate with lines and counterparts in planning most appropriate route after considering all relevant information.
• Provide feedback received from customers through customer survey and one-to-one interviews.
• Strengthen relationship with customers by way of regular visits, entertainment as deemed appropriate to improve customer retention.
• Review own performance by evaluating visit plans, action plans, target reports etc.
• Provide/ share information to/with internal and external stakeholders (customers, principal) in an accurate, consistent and timely manner.
• Ensure a consistency of service quality by following standard operating processes/ procedures and driving organizations quality organizations quality improvement initiatives.
• Contribute to the continuous Improvement process throughout the organization by introducing changes.
• Perform additional duties commensurate with the current role, as and when requested by the management.MINIMUM KNOWLEDGE/ EXPERIENCE / TRAINING / QUALIFICATIONS REQUIRED FOR POSITION
• Bachelor’s degree in, Marketing or logistics or equivalent professional qualification.
• Minimum of 2 to 3 years’ experience in a similar field.
• Excellent command of the English language.
• Extensive knowledge on MS Office Package and ERP Systems.
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