Senior Administrative Support Specialist

Job description
Pagero’s expansion continues at high speed, and we are looking for a Senior Administrative Support Specialist to join our team in Colombo!

Key Responsibilities:

Office Coordination:
• Oversee day-to-day administrative operations, ensuring smooth workflow and addressing any issues that may arise.
• Serve as a central point of contact for administrative inquiries and support needs.

Manage office facilities, including maintenance, cleanliness, and organization.
• Collaborate with vendors and service providers to ensure a conducive and safe work environment.

Meeting and Event Coordination:
• Schedule and coordinate meetings, conferences, and events, including room setup, equipment arrangements, and catering.
• Assist in preparing meeting materials and documentation.

Communication and Correspondence:
• Handle internal and external correspondence, including emails, phone calls, and mail.
• Facilitate effective communication channels within the organization.

Document Management:
• Organize and maintain physical and digital filing systems for important documents and records.
• Assist in the creation and distribution of internal documentation.

Supply and Inventory Management:
• Monitor office supplies and ensure timely replenishment.
• Maintain inventory records and assist in procurement processes.

Administrative Support:
• Provide administrative support to various departments as needed.
• Assist in the preparation of reports, presentations, and documentation.

Travel Coordination:
• Coordinate travel arrangements for staff, including booking flights, hotels, and transportation.
• Ensure compliance with travel policies and guidelines in collaboration with the HR department.

Reception Duties:

Serve as the first point of contact for visitors, manage interactions, and handle corporate phone calls professionally.

Recreational Activities
• Planning, organizing and coordinating company events and recreational activities
• Creating engaging, well-organized, and cost-effective events that align with company goals while fostering a positive and inclusive company culture.

Employee Support services
• Insurance: Maintaining and updating of insurance sheet (new joiners, resignations & new additions to family)
• Assist employees with their insurance claim process and Coordinating with insurance broker
• OPD: Oversee and manage OPD requirements.

Candidate Profile:

Experience: Ideal candidates should have 3+ years of experience in a similar role

Interpersonal Skills: Pleasant personality with excellent interpersonal and communication skills

Telephone Etiquette: Strong knowledge of telephone etiquette

Office Management: Effective office management and organizational skills

Language Skills: Proficiency in spoken and written English

Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

Teamwork: A proactive team player capable of working with minimal supervision

Education: Educational qualifications in Business Administration or a related field are an added advantage