Operations Service Manager (Japanese Speaker)

  • Full Time
  • Colombo

Nova Motives HR Solutions

Job description

One of our client looking for Operations Service Manager who competent in Japanese Language.

Applicants who are not proficient in Japanese may not be considered for this position.

Job Responsibilities
• Hold oneself accountable and responsible for the success of the projects assigned.
• Translate customer contract/scope of work into a comprehensive project plan.
• Manage and monitor the project delivery end to end.
• Manage customer expectations, communication, and act as customer SPOC through all phases of the project.
• Proficient in effectively communicating between multiple internal interfaces/stakeholders in a global matrix environment to achieve project objectives.
• Highly organized, proactive, efficient and possess the ability to work independently as well as collaboratively.
• Demonstrating an aptitude for problem solving.
• Ability to work in a global workforce with being able to manage project teams and clients across different countries.
• Create and maintain required project artefacts including project schedule, status, training materials, project requirements documents and presentations for various discussions.
• Assess and evaluate continuously on how to improve the project attributes.

Requirements
• Required languages: Possess proficient verbal , written and presentation skills for Japanese & English is a must.
• 3-5+ years of experience as customer facing PM in external delivery projects.
• SaaS/software is an advantage.
• Experience in Retail/CPG/FMCG market.
• A Computer Science Degree or Engineering background or equivalent
• PMP/PRINCE2 or equivalent.
• Highly organized, proactive, efficient and possess the ability to work independently as well as collaboratively.
• Possess the ability to be a quick self-learner. Attend the organized training and further the knowledge by self-reading Trax knowledge repository.
• Strong leadership skills, handle stressful situations and demonstrating aptitude for problem solving.

To apply for this job please visit ezjobs.online.

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