DFCC Bank PLC
Job description
You should ideally;
• Possess professional qualification acceptable to the bank
• Possess minimum 4 years of relevant experience in a bank/ financial institution with exposure to card issuing and acquiring businesses
• Possess experience working in customer service, fraud and risk management including fraud investigation, risk reporting, audit and compliance
• Possess good verbal and written communication skills
• Possess good analytical and problem solving skills
• Possess comprehensive knowledge on the products and services offered by the bank
• Possess working knowledge of statistics, reporting with the ability to perform analyses on datasets to identify anomalies
• Ability to meet deadlines, complete important time – sensitive tasks
• Ability to create and work in a team environment
You will be responsible for;
• Analyse transactions and investigate fraud and risk incidents
• Providing guidance to reduce Fraud Risk
• Monitoring and analyzing tariff collection
• Analyzing data/ providing analytics to identify fraud trends and implement mitigation tools
• Supporting communication/ change management to be updated with internal and external trends
• Perform periodic audits and manage operational risk and compliance
We are an equal opportunity employer, committed to promoting an inclusive and diverse environment. Recruitment to the Bank is based solely on merit and competency irrespective of other characteristics that make our employees unique. Any form of canvassing is discouraged. Correspondence will only be with the short-listed candidates.