HR Business Partner

Job description

HR Business Partner

Union Assurance is a leading corporate and one of the fastest growing entities in the Life Insurance industry backed by the strength and stability of John Keells Holdings PLC, one of Sri Lanka’s largest conglomerates. For the 9th consecutive year, the company has received the GPTW certification as a ‘Best Employer Brand,’ and in 2020 was awarded the ‘Global Employer Brand’ by the World HRD Congress.

The Job Role:

The person will be responsible for effectively partner and implement HR services, policies and programs for the Agency business with the objective of building a high-performing culture within the function to meet organizational needs.

Principle Accountabilities:
• Responsible for all business partnering activities for the Agency function; to understand their people issues, identify solutions and resolve issues for them.
• Continuously research and understand the market scape and trends to aid decision making of the agency business.
• Highlight human resource related gaps in processes to the higher management and suggest actions/solutions to resolve them.
• Lead the implementation of performance review process for Agency; guide managers and ensure adherence to timelines to facilitate building a high-performance culture.
• Effectively implement the reward schemes and plan for Agency and collaborate with the COEs to resolve queries of employees and improve the rewards schemes.
• Responsible to aid in the process of implementing succession planning for Agency; support in identifying critical positions for succession planning, identify the parameters and support in identifying the individuals for development.
• Collaborate with respective COEs (Center of Excellence) around critical aspects such as strategic workforce planning, and organization structure implementation for Agency channel.
• Ensure the correct operational structures are mapped in consultation with the Agency senior team.
• Ensure workforce planning is conducted taking into consideration the future plans and needs of Agency.
• Manage and mitigate employees’ grievances by ensuring supervisors and leaders are creating an open forum for discussion and resolution of the same for Agency.
• Deploy employee engagement initiatives across Agency and ensure tracking; work closely with the COEs to provide them feedback to further improve engagement scores.
• Responsible to implement employee wellbeing initiatives and DE &I initiatives for Agency; provide feedback to the COEs for more effective wellbeing and DE &I initiative for Agency.
• Collaborate with internal and external stakeholders (e.g., consultants/vendors) for the purpose of implementing and/or maintaining HR services and programs
• Mediate and resolve issues or objections and conduct objective investigations when necessary
• Ensure regulatory compliance with legal requirements pertinent to the day-to-day management and Agency, collaborate with the legal department when necessary
• Build/maintain relationship with assigned external HR stakeholders and manage related processes and procedures
• Consult the senior HRBPs on complex employee grievance issues to resolve them timely

Qualifications and Experience
• A Bachelor’s Degree from a recognized University in Business Administration/Human Resources or equivalent discipline and Master’s in General Management or any related field would be an added advantage.
• Full/ Part qualification in recognized professional institute will be an added advantage
• Minimum 02 -03 years of experience in Senior Executive capacity with 08+ years of overall experience.
• Sound knowledge in labour regulations of Sri Lanka and hands on experience and in-depth knowledge in overall HR processes, practices and policies.
• Understanding of the entire spectrum of Talent Management, HR and Organization Development
• Excellent interpersonal, negotiation and analytical skills.
• Strong adaptability, work under pressure and capacity to work in fast-paced environments.
• Ability to work independently and in a team-oriented environment.

The selected candidate for the above position will be entitled to an attractive remuneration package. Applicants who are interested are encouraged to apply on or before 07th October 2024.