Executive – Card Issuance and Dispatch

Job description
Executive – Card Issuance and Dispatch

The Job:

· Minimize Operational costs & losses due to operational lapses & inadequate.

· Maintain healthy relationship with the team to achieve the agreed SLAs.

· Complete & assist the end-to-end process of Card Issuance, where the card applications to be distributed to the team & complete the application capturing & authorizing done on agreed SLA’s to avoid backlogs being created.

· Maintain minimal error rates, within the agreed turnaround times to avoid operation & reputation loss to the bank.

· Provide the requested information to the supervisor for MIS & Reporting purpose.

· Maintain zero-tolerance with respect to adherence to all internal audit, external audit & regulatory compliance, as applicable.

· Improve skills & knowledge on the job by participating on training & e-learning.

The Person:

· Full or Part qualification in Banking or equivalent qualification

· Possess minimum of 05 years’ overall banking experience

· Possess strong communication and interpersonal skills

· Possess Time Management and Customer service skills & Decision making skills

· Should be proactive, able to work under pressure