Client Relationship Manager

Job description

Job Info:
• Company: NeroSoft Solutions
• Position: Client Relationship Manager
• Region: Colombo, Western Province
• Education: Confidential
• Job Function: Sales and Business Development
• Seniority Level: Entry level
• Job Type: Full-time
• Industry: IT Services and IT Consulting

Company Description

Nerosoft Solutions specializes in tailored open-source business solutions, focusing on SMEs in various industries. With expertise in Odoo implementations, our services span Accounting, CRM, HR, and Project Management for unique business needs. Join us to drive business growth through digital transformation and client-centric solutions.

Role Description

This full-time hybrid role based in Colombo involves building and maintaining client relationships. Responsibilities include understanding client needs, managing accounts, coordinating projects, and ensuring client satisfaction through effective communication and support. Strong project management skills are crucial to align client deliverables with team efforts for successful project execution.

Qualifications
• Strong communication and interpersonal skills
• Experience in client or account management
• Project management skills and ability to collaborate with cross-functional teams
• Knowledge of ERP systems, Odoo experience preferred
• Analytical and problem-solving skills
• Self-motivated with a proactive work approach
• Bachelor’s degree in Business Administration or related field