Website Rapid Core PVT LTD
Job description
• *📢 We’re Hiring: Call Center Customer Care Executive 📢**
Rapid Core Pvt Ltd is seeking a dedicated Call Center Customer Care Executive to join our team in Colombo 5. If you have experience in customer service or sales, and are passionate about providing outstanding care, we’d love to hear from you!
• *Role:** Call Center Customer Care Executive
• *Salary : Basic Gross salary 45000 + Allowance + Bonus and incentives**
• *Location:** Rapid Core Pvt Ltd, Colombo 5
• *Type:** Full-time
• *Work Environment:** On-site
• *About Us:**
Rapid Core Pvt Ltd is a UK Based leading company committed to delivering exceptional service and innovative solutions. Based in Colombo 5, we operate in compliance with Sri Lankan labor laws, ensuring a fair and supportive workplace for all our employees.
• *Key Responsibilities:**
– Deliver excellent customer care through various communication channels (phone, email, chat, etc.)
– Address customer inquiries, resolve issues, and provide accurate information
– Collaborate with team members to improve service delivery and customer satisfaction
– Maintain thorough and accurate records of customer interactions and feedback
• *What We’re Looking For:**
– Experience in customer service or sales
– Strong communication and problem-solving skills
– Friendly, empathetic, and professional demeanor
– Ability to manage multiple tasks and prioritize effectively
– Familiarity with Sri Lankan labor laws is a plus but not mandatory
• *Why Join Us?**
– Competitive salary and benefits
– Opportunities for career advancement and professional growth
– A positive and collaborative work environment
– Adherence to Sri Lankan labor laws for a compliant and fair workplace
To apply for this job email your details to cv@ezjobs.online