Business Development Center Representative

Job description

Company Description

Nawaloka Hospitals PLC is Sri Lanka’s largest private hospital, offering leading-edge technology and exceptional medical services. With nearly three decades of experience, Nawaloka Hospital is dedicated to maintaining its status as the premier provider of medical excellence. Committed to the mission of “Healing with Feeling,” Nawaloka provides both outpatient and inpatient care, adhering to strict professional ethics. The hospital boasts a progressive working environment and a dedicated team of over 2300 employees.

Role Description

This is a full-time on-site role for a Business Development Center Representative, located in Colombo. The representative will be responsible for providing customer service, handling phone inquiries, ensuring customer satisfaction, and managing sales inquiries. The day-to-day tasks will include answering phone calls, using effective communication to assist customers, processing sales leads, and maintaining records of customer interactions.

Qualifications
• Phone Etiquette and Customer Service skills
• Customer Satisfaction and Sales skills
• Excellent Communication skills
• Ability to work independently and manage multiple tasks
• Prior experience in a similar role is a plus
• Bachelor’s degree in Business, Marketing, or a related field is preferred