Associate Team Lead / Team Lead – People Operations (HRBP Role)

Job description

Associate Team Lead / Team Lead – People Operations (HRBP Role)

Sysco LABS is the captive innovation arm of Sysco Corporation (NYSE: SYY), the world’s largest foodservice company. Sysco is a Fortune 500 company and the global leader in selling, marketing, and distributing food products to restaurants, healthcare, and educational facilities, lodging establishments and other customers who prepare meals away from home. Its family of products also includes equipment and supplies for the foodservice and hospitality industries. With more than 76,000 colleagues, the company operates 334 distribution facilities worldwide and serves approximately 730,000 customer locations. For fiscal year 2024 that ended July 1, 2024, the company generated sales of more than $78.8 billion.

Operating with the agility and tenacity of a tech–startup, powered by the expertise of the industry leader, Sysco LABS is perfectly poised to transform one of the world’s largest industries.

Sysco LABS’s engineering teams based out of Colombo, Sri Lanka and Austin and Houston, TX, innovate across the entire food service journey – from the enterprise grade technology that enables Sysco’s business, to the technology that revolutionizes the way that Sysco connects with restaurants and the technology that shapes the way those restaurants connect with customers.

Sysco LABS technology is present in the sourcing of food products, merchandising, storage and warehouse operations, order placement and pricing algorithms, the delivery of food and supplies to Sysco’s global network, the in-restaurant dining experience of the end-customer and much more.

We are currently on the lookout for a Human Resource Business Partner at Associate Team Lead / Team Lead level to join our team.

The Role:
• Designs and executes organizational development interventions to address opportunities and or challenges faced by business units.
• Function as a consultant to management on HR-related issues, providing guidance and recommendations for effective solutions.
• Analyzes trends and metrics in partnership with the People Operations COEs to develop solutions, programs, and policies.
• Provides HR policy guidance and interpretation.
• Facilitate change management efforts related to organizational restructuring, mergers, or process improvements.
• Handle complex employee relations matters, including investigations, conflict resolution, and disciplinary actions.
• Provide coaching and support to managers on employee performance, development, and retention strategies.
• Facilitate Associate connects with leaders and other collaborative stakeholders.
• Responsible for the delivery of HR services associated with onboarding, 3-month reviews, probation confirmations, internal movements, progressions and exits.
• Works closely with management and Associates to improve work relationships, build morale, and increase productivity and retention.
• Identify training needs for business units and individual coaching needs.
• Participates in evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met.
• Provide training and support to managers on setting goals, conducting performance reviews, and delivering feedback.
• Drive talent assessment and succession planning initiatives to ensure the division has the right people in the right roles.
• Provide guidance and consultation to delivery leads and middle managers on Sysco’s talent management framework and processes (including CMP, identification and developing top tier talent).
• Driving employee engagement and retention initiatives, engagement surveys and action plans.
• Co-accountability of driving DEI initiatives across the respective business units.
• Driving the spot recognition program.
• Maintains in-depth knowledge of legal requirements related to day-to-day management of Associates, reducing legal risks, and ensuring regulatory compliance. Partners with HR Operations as needed/required.
• Assists international Associates (L1 and B1 Assignees) with HR related matters (home base).
• Leads/Supports HR special projects and initiatives.
• Facilitate leadership trainings.
• Support in offboarding processes, conduct exit interviews.
• Support inter-divisional movements and process improvements.
• Assist and support the compensation and benefit process.
• Performs other related duties as assigned.

The Profile:
• A Degree from a recognized foreign or local university.
• Understanding of local labor laws and practices.
• Should demonstrate emotional intelligence.
• 4 – 6 years’ experience in people management; experience in Business Partnering is preferred.
• Excellent people skills and the ability to negotiate with and manage stakeholders at diverse levels.
• Attention to detail, organizational skills, and the ability to function in a fast-paced environment.
• Excellent written and spoken communication skills.

Benefits:
• US dollar-linked compensation
• Performance-based annual bonus
• Performance rewards and recognition
• Agile Benefits – special allowances for Health, Wellness & Academic purposes
• Paid birthday leave
• Team engagement allowance
• Comprehensive Health & Life Insurance Cover – extendable to parents and in-laws
• Overseas travel opportunities and exposure to client environments
• Hybrid work arrangement

Sysco LABS is an Equal Opportunity Employer.