ASSOCIATE IT SUPPORT

• WE ARE HIRING!

• ASSOCIATE IT SUPPORT

• JOIN OUR TEAM

  KIU Campus le a dynamic and growing organization dedicated to providing top-notch IT solutions. We are looking for an enthusiastic Associate IT Support professional to join our team and assist in maintaining our IT infrastructure, supporting users, and  troubleshooting technical issues.

• Key Responsibilities:
  Provide first level technical support for hardware, software  and network-related issues
• Respond to and resolve IT support timely manner
• Install, configure, and maintain computer systems and peripherals
• Assist in managing user accounts, permissions, and access controls
• Troubleshoot and resolve connectivity issues, including Wi-Fi and VPN

Additional Qualification:

• 1-2 years of experience in IT support or a similar role
• Basic knowledge of windows/mac operating systems, Microsoft office suite, and networking fundamentals
• Strong troubleshooting and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work Independently and as part of a team
• Customer oriented mindset with a proactive approach to IT support

Preferred Skills:

• Knowledge of cloud based platforms ( Microsoft 365, Google Workspace )
• Familiarity with active Directory and basic server administration