John Keells Group
Job description
Job Responsibilities
Responsibilities
• Collaborate with the Sales Manager to develop sales strategies, goals, and objectives.
• Assist in the preparation of event sales related documents throughout the sales process (e.g., proposals, contracts, and banquet event orders), including market analysis and target segments.
• Promote awareness of brand image internally and externally.
• Gather materials and assemble information packages (e.g., brochures, promotional materials).
• Identify and cultivate relationships with potential clients, including corporate clients, event planners, and organizations.
• Respond to inquiries, conduct site visits, and maintain ongoing communication with clients.
• Generate leads through various channels, including cold calling, networking, referrals, and digital marketing efforts.
• Close sales and secure event bookings, meeting or exceeding sales targets.
• Collaborate with clients to understand their event requirements and objectives.
• Follow all resort policies and procedures; ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, protect resort assets.
• Provide expert guidance, recommend event packages, and tailor solutions to meet client needs.
• Ensure accurate contract execution and adherence to policies.
• Work closely with the operations team to ensure seamless event execution.
Person Specifications
Eligibility Requirements
• Progressive experience of 2 to 3 years in Sales & Marketing management position with a five-star hotel, preferably two years at a similar position.
• Degree in Business Management, Marketing or Hospitality Management from a recognized university. Else, any other similar professional qualification.
• Excellent communication and interpersonal skills.
• Proficiency in office software and tools, including Microsoft Office Suite.
• Ability to work collaboratively within a team and engage employees at all levels of the organization.
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