Melco Resorts & Entertainment
Job description
REQ11838 Administration Coordinator, Surveillance (Open)
Position Summary
The Administration Coordinator is responsible for providing efficient, effective, and professional secretarial and administrative support to the Surveillance Department. Whilst also providing administrative support to Surveillance Senior Management.
Primary Responsibilities
• Meet the secretarial and administrative needs of the Department.
• Prepare, type, format, proofread documentation and display initiative when preparing correspondence, agendas, minutes, and other administrative work.
• Planning, scheduling, and processing of Rosters & Leave requests.
• Maintain accurate Employee Records in the Staff Database.
• Maintaining a database of common contacts, internal and external customers, and regularly utilised information.
• Where required attend meetings for the purpose of recording minutes.
• Book conference rooms, presentation equipment and refreshment requirements.
• Administer a user-friendly filing system for both electronic and paper-based files.
• Prepare and distribute internal Memorandums & information briefs.
• Organise, maintain, and update Staff Notice boards.
• Maintain Staff Break Room, equipment & stocks.
• Maintain Stationary stocks for the Department.
• Maintain a clean and organised work environment.
• Assist with the Recruitment, Roll-On & Settling in of Surveillance Staff
• Assist & coordinate interview and recruitment processes of Surveillance personnel.
• Prepare the correct documentation & processes for the application of working visas.
• Assist staff with finding appropriate real estate companies for accommodation.
• Help with any translating or communications necessary to ensure a smooth and efficient settling in for expatriates and their families.
• Confidentiality & Policy
• Safeguard all confidential information whilst exercising due care to prevent its improper disclosure or use.
• Comply with all company policies, rules, regulations, procedures, and department ethics; and to perform all duties in accordance with the highest professional standards at all times.
• To perform other duties as required by the superiors.
• Adhere to all company policies and procedures
• Report accidents, injuries and unsafe work conditions to superiors and relevant departments
• Perform other reasonable job duties as assigned by superiors from time to time
Qualifications
Education & Experience
• Excellent computer literacy including Microsoft Office products and electronic mail.
• Electronic and paper-based filing systems.
• Secretarial and administrative processes, e.g. Formulation of correspondence, stationery orders.
• Understanding of Hospitality and / or Casino operating environment is desirable.
• Knowledge of Casino, services and organisational structure is preferred.
• Excellent communication skills (verbal and written).
• Typing efficiency of 60 words per minute or greater.
• Ability to build rapport with Management.
• Time management skills with the ability to co-ordinate multiple tasks within tight deadlines.
• Ability to maintain confidentially and action sensitive issues with discretion.
• Preferably 2+ years in a senior secretarial or personal assistant role.
• Experience in a hospitality or Casino environment is desirable.
Skills / Competencies
• Approachable
• Excellent grooming, hygiene, and presentation
• Assertive without being aggressive
• Displays integrity
• Enthusiastic
• Organised
• Cooperative
• Efficient
• Sense of humour
• Team Player
• Pays attention to detail