Senior Manager – People & Culture

Job description

Job Role
• Working as per the organization goal of the financial year target.
• 80% role includes sales by Creating New Sales Pipeline & consecutively participating in SMART sales program.
• Participating in RFQ & RPF’s related to service industry which includes Manpower supply.
• Preparing presentation & Proposal Writing must.
• Daily, weekly & monthly update on Sales Force on new pipeline created.
• Keeping track on agreement renewals of existing & new or amendment.
• Draft agreement reviewing & coordinate with internal legal team for vetting & closure with customer.
• Keeping track on competition service provider within the market.
• Participating in branding activities with marcom team.
• Actively participating in different corporate forms.

Required Skills and Qualifications
• Experienced professional with Service Industry or Audit Firm, Event Management, Facility Management preferred.
• Proven working experience in the similar capacity, preferably minimum 5 years & maximum 10 years’ experience with age bracket from 28 to 35 years.
• Degree in Marketing or Business Management. An MBA will be an added advantage.
• Works on problems of diverse scope where analyzing data requires evaluating identifiable factors.
• Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
• Ability to generate revenue by identifying pain points and suggesting suitable products or services.
• Great networking skills.
• Preference will be given to candidates who are residing in Colombo.
• Excellent Communication in English read, write & speak must.

Employer Description

Quess Corp Limited (Quess) is India’s leading business services provider, leveraging our extensive domain knowledge and future-ready digital platforms to drive client productivity through outsourced solutions.

We provide a host of technology enabled staffing and managed outsourcing services across processes such as sales & marketing, customer care, after sales service, back office operations, manufacturing operations, facilities and security management, HR & F&A operations, IT & mobility services, etc.

Our passion for delivering exceptional services, augmented by proprietary digital platforms, has strongly established our credentials as India’s largest employer in the private sector and the biggest integrated business services provider in the country. We are proud to achieve this success as a 14-year old start-up.

A core value driving our business is constantly making the workforce more productive. Our business strategy is aligned to this, including training and skill development for better employability, helping job seekers easily find employment opportunities, digitising workflows, and providing social security benefits to a wider employable population.
Established in 2007 and headquartered in Bengaluru, Quess today has unmatched geographic presence and scale with more than 64 locations across India, South East Asia & North America, backed by technology-intensity and domain specialization to create unmatched service experiences.

Job description

Senior Manager – People & Culture

eMarketingEye is an internationally acclaimed digital marketing agency based in Sri Lanka, working with over 1200 clients across 45 countries. We specialize in providing digital marketing solutions to the travel & hospitality industry, offering a wide range of services from website design and development to performance-driven search marketing, SEO, social media campaigns, and web analytics solutions.

The Role:

The Senior Manager – People & Culture will lead and oversee the HR function, ensuring alignment with the company’s strategic goals and objectives. This role is critical in managing and guiding the HR team, developing and implementing effective HR strategies, and fostering a positive and engaging work culture.

Responsibilities:
• Lead and oversee the HR function, ensuring alignment with the company’s strategic goals and objectives.
• Manage and guide the HR team, ensuring efficient HR operations across all departments.
• Develop and implement HR strategies that support organizational growth and effective talent management.
• Ensure compliance with labor laws, regulations, and company policies.
• Foster a positive work culture by promoting a performance-driven and KPI-focused environment, while prioritizing employee well-being.
• Provide strategic HR leadership to senior management and support organizational change initiatives.
• Plan and organize company events and engagement activities throughout the year to foster an engaging workplace culture.
• Manage operational and administrative activities to ensure smooth and efficient workflow across the organization.

Benefits:
• Above industry average remuneration and benefits
• Modern and flexible working environment
• Health insurance and life insurance
• Convenient office shuttle service for daily commute

Characteristics:
• Common sense with the right attitude and empathy
• Solid work ethics, morals, and sound judgment
• A people person with excellent communication skills
• Ability to work without supervision
• A team player with excellent interpersonal skills
• Organized and efficient multitasker

Requirements:
• A degree or professional qualification in Human Resource Management
• A minimum of 3 years of experience in a managerial role with 8 years of overall HR experience
• Fully conversant with labor laws & best industry practices
• Strong leadership capabilities