Receptionist | Cashier

Job description
We Are Hiring

Position: Receptionist/Cashier

ESSS HOSPITALS – KADAWATHA is a comprehensive medical center offering a full spectrum of health care services under one roof. From routine outpatient care and emergency treatment to specialist consultations, advanced diagnostics, and dedicated medical units, we cater to all the healthcare needs.

Our patient-centric approach defines our service. We believe in affordable, accessible, and high-quality healthcare for everyone. Our commitment to excellence is evident in our state-of-the-art facilities and the expertise of our dedicated medical professionals.

Join us at ESSSS HOSPITALS: We are always seeking for passionate, hardworking, and dedicated individuals to join our growing team to be a part of our success story.

IF YOU ARE DRIVEN BY A COMMITMENT TO PATIENT CARE AND SHARE OUR VALUES, WE INVITE YOU TO EXPLORE OUR CAREER OPPORTUNITIES.

Responsibilities:
• Patient Greeting and Check-In: Ensure a welcoming environment by assisting patients with registration, updating information, and guiding them through required documentation.
• Appointment Management: Efficiently manage patient appointments, minimizing delays by coordinating schedules with medical staff.
• Effective Communication: Handle incoming calls professionally, providing accurate information about hospital services and procedures.
• Administrative Support: Organize and maintain patient records while ensuring confidentiality in compliance with healthcare standards.
• Billing and Payment Processing: Issue invoices, process payments, and provide seamless support for billing inquiries.
• Financial Record-Keeping: Maintain accurate transaction logs and reconcile daily payment records to ensure financial accuracy.
• Insurance Coordination: Verify insurance details, assist with claims, and inform patients of their payment responsibilities.
• Reporting: Prepare financial reports and alert management to discrepancies or unusual activities.

Qualifications:
• Education and Experience: A high school diploma or equivalent. Prior experience in receptionist/cashier roles, particularly in the healthcare sector, is an added advantage.
• Skills and Competencies: Strong communication skills, proficiency with technology, and a keen eye for detail are crucial. The ability to multitask and remain composed in high-pressure situations is highly valued.
• Knowledge: Familiarity with medical terminology, insurance processes, and data protection laws ensures efficiency and compliance in the role.

Benefits:
• Competitive salary and benefits package.
• Opportunity to work in a dynamic and patient-focused environment.
• Career growth and development opportunities within a leading healthcare organization.
• Make a positive impact on the lives of patients and the community.