Call Center Agent 

Job description

✅ HAYLEYS PLC ✅

The Hayleys Group is among Sri Lanka’s largest and most diversified conglomerates, with a turnover exceeding USD 1 Billion.

✅ Hayleys Fentons Limited ✅

Hayleys Fentons is one of the most trusted engineering companies in Sri Lanka counting over 100 years of experience in delivering world-class engineering solutions. Today, it has propelled to become a one-stop destination for all engineering needs from Renewable Energy, ICT, Mechanical, Electrical and Plumbing (MEP), Security and Surveillance, Uninterrupted Power Supply (UPS), Lighting Solutions, Facility Management, and a diverse portfolio of critical engineering services.

Hayleys Fentons became a member of the World of Hayleys in 2016.

# 💼 𝐏𝐎𝐒𝐈𝐓𝐈𝐎𝐍 : Call Centre Agent
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# 💠 𝐂𝐀𝐍𝐃𝐈𝐃𝐀𝐓𝐄 𝐏𝐑𝐎𝐅𝐈𝐋𝐄 :

【~】✪ Fluency in Sinhala and English languages is essential, while the ability to speak Tamil would be an added advantage.
【~】✪ Previous experience in handling customer service or call centre operations would be an added advantage.
【~】✪ Basic computer literacy, including MS Office Suite.
【~】✪ Good team player with a passion for customer service.
【~】✪ Ability to work during weekends and on a roster basis when required.
【~】✪ School leavers are encouraged to apply.

If you believe you have the skills to take up this challenging role, kindly apply within 10 days of this advertisement via email to careers@hayleysfentons.com, indicating the position applied for in the subject line of the email.

Pay and benefits for the above position will be competitive, with rewards being based on performance.

# ✅ 𝐁𝐄𝐍𝐄𝐅𝐈𝐓𝐒 :

【~】✪ An attractive remuneration package with a pleasant working environment, and excellent opportunities for career development is on offer for the correct candidate.